Terms of service

1. About the Website

calebnorven.com is the official website of the Caleb Norven author brand and may offer books, digital publications, audiobooks, physical products, informational content, and related products or services.

Products may include, without limitation:

• Paperback books

• eBooks and other digital publications

• Audiobooks

• Other related products or content that may be offered in the future

Some products may be sold directly through this Website, while others may be available through third-party retailers or platforms.

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to make purchases through the Website.

If you are under the age of majority where you live, you may use the Website or make purchases only with the involvement and permission of a parent or legal guardian.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method provided.

3. Products and Availability

We make reasonable efforts to describe and display our products accurately.

However, product descriptions, images, cover designs, formatting, dimensions, colors, availability, pricing, and other information may occasionally contain errors or may change without notice.

We reserve the right to:

• Modify product descriptions

• Update products or content

• Correct errors or inaccuracies

• Change prices

• Limit quantities

• Discontinue products

• Refuse or cancel orders where reasonably necessary

We do not guarantee that every product shown on the Website will remain available at all times.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to reject or cancel an order for legitimate reasons, including:

• Payment authorization problems

• Suspected fraud

• Incorrect pricing

• Product unavailability

• Technical errors

• Violation of these Terms

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with our Refund Policy and applicable law.

You are responsible for ensuring that all billing, shipping, email, and other information provided during checkout is accurate.

5. Prices and Payment

Prices are displayed in the currency shown on the Website, generally U.S. dollars unless otherwise indicated.

Applicable taxes, shipping charges, or other costs may be calculated and displayed during checkout where applicable.

We reserve the right to change prices at any time. A price change will not normally affect an order that has already been accepted and paid for.

Payments may be processed through Stripe or another third-party payment processor identified during checkout.

By providing payment information, you authorize the applicable payment processor to charge the amount shown at checkout.

We do not normally receive or store your complete credit or debit card information.

Payment processing may also be subject to the payment processor’s own terms and privacy policies.

6. Digital Products

Digital products may include eBooks, audiobooks, downloadable files, or other digital content.

When you purchase a digital product, you are purchasing a limited right to access and use that product for your own personal, non-commercial use.

Unless expressly stated otherwise, purchasing a digital product does not transfer ownership of the intellectual property or copyright in that product.

You may not:

• Resell the digital product

• Redistribute it

• Upload it to file-sharing websites or services

• Share download links publicly

• Reproduce it for commercial purposes

• Modify and resell it

• Claim the content as your own

• Distribute copies to others without permission

Your purchase grants you a personal, non-exclusive, non-transferable license to use the digital product for lawful personal purposes.

All other rights are reserved.

7. Digital Product Delivery

Digital products are generally delivered electronically after successful payment.

Delivery may occur through:

• A download link displayed after checkout

• A download link sent by email

• A customer account

• Another electronic delivery method stated at checkout

You are responsible for providing a valid email address and ensuring that your device and software can open the applicable file format.

We are not responsible for problems resulting solely from incompatible devices, unsupported software, incorrect email addresses supplied by the customer, or failure to check spam or junk email folders.

If you experience a legitimate technical issue accessing a purchased digital product, contact us at support@calebnorven.com and we will make reasonable efforts to assist you.

8. Physical Products and Shipping

Physical products, including paperback books, may require shipping to the address you provide during checkout.

Shipping availability, estimated delivery times, shipping costs, and available destinations may be displayed during checkout.

Delivery dates are estimates unless expressly stated otherwise.

Shipping times may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather events, holidays, supply issues, or incorrect delivery information provided by the customer.

You are responsible for providing a complete and accurate shipping address.

Additional customs duties, import taxes, fees, or charges imposed by authorities in the destination country may be the customer’s responsibility where applicable.

9. Refunds and Returns

Refunds, returns, cancellations, replacements, and related requests are governed by our separate Refund Policy, which forms part of these Terms.

Because digital products can generally be accessed or downloaded immediately after purchase, different refund conditions may apply to digital products and physical products.

Please review the Refund Policy before completing a purchase.

Nothing in these Terms is intended to limit any mandatory consumer rights that cannot legally be excluded under applicable law.

10. Intellectual Property Rights

Unless otherwise stated, the Website and its content are owned by or licensed to MoWeb Digital LLC and/or the applicable author or rights holder.

Protected content may include:

• Books and written content

• eBooks

• Audiobooks

• Text

• Graphics

• Illustrations

• Book covers

• Logos

• Website design

• Images

• Videos

• Downloads

• Branding

• Original website content

Such content may be protected by copyright, trademark, and other intellectual property laws.

You may view and use Website content for your own lawful personal purposes.

You may not reproduce, republish, distribute, sell, license, modify, commercially exploit, or create derivative works from protected content without prior written authorization unless applicable law expressly permits such use.

11. Caleb Norven Name and Brand

The Caleb Norven name, branding, book titles, visual identity, logos, and associated materials may be protected intellectual property of MoWeb Digital LLC or the applicable rights holder.

Nothing contained on the Website grants you a license or right to use these materials for commercial purposes without prior written permission.

12. Prohibited Uses

You agree not to use the Website for unlawful, fraudulent, abusive, or harmful purposes.

You may not:

• Violate applicable laws or regulations

• Infringe intellectual property rights

• Attempt unauthorized access to the Website, server, accounts, or systems

• Introduce malware, viruses, or malicious code

• Interfere with Website security or functionality

• Scrape or collect data through unauthorized automated methods

• Use the Website to distribute spam

• Attempt fraudulent purchases or chargeback abuse

• Impersonate another person or organization

• Copy or commercially exploit Website content without authorization

• Circumvent restrictions on digital downloads or content access

• Use purchased digital products for unauthorized distribution or resale

We may restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

13. User Communications

If you contact us, submit information, or otherwise communicate with us, you agree that the information you provide will be accurate and lawful.

You may not send material that is:

• Illegal

• Threatening

• Abusive

• Defamatory

• Fraudulent

• Malicious

• Infringing upon third-party rights

• Containing harmful software or code

We reserve the right not to respond to abusive, fraudulent, or inappropriate communications.

14. Reviews and User-Submitted Content

If the Website allows reviews, testimonials, comments, or other user-submitted content, you remain responsible for the content you submit.

You must not submit false, misleading, defamatory, unlawful, infringing, or fraudulent material.

By voluntarily submitting content for publication, you grant us a non-exclusive right to display, reproduce, and use that content in connection with the Website and our business, subject to applicable law.

We reserve the right to moderate or remove user-submitted content where appropriate.

We do not require customers to provide positive reviews as a condition of purchasing or receiving a product.

15. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites, retailers, payment services, social networks, shipping providers, or other external services.

Examples may include payment processors, book retailers, social media platforms, or fulfillment providers.

We do not control third-party websites and are not responsible for their:

• Content

• Availability

• Security

• Terms

• Privacy practices

• Products

• Services

Your use of a third-party website or service is governed by that third party’s own terms and policies.

A link to a third-party website does not necessarily constitute endorsement of that website or its products or services.

16. Website Availability

We aim to keep the Website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The Website may occasionally be unavailable due to:

• Maintenance

• Updates

• Hosting problems

• Security incidents

• Technical failures

• Network outages

• Circumstances beyond our reasonable control

We may modify, suspend, or discontinue parts of the Website where reasonably necessary.

17. Informational Nature of Content

Content provided through the Website, books, articles, newsletters, or other materials may be intended for general informational, educational, or entertainment purposes.

Unless expressly stated otherwise, such content should not be considered professional medical, psychological, legal, financial, or other professional advice.

You should obtain appropriate professional advice where your circumstances require it.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website, its content, and products are provided on an “as available” and “as is” basis except where specific warranties are expressly provided.

We do not warrant that:

• The Website will always be available

• The Website will always be free from errors

• Every device or software application will be compatible with digital products

• Website information will always be completely free from typographical or technical errors

Nothing in this section excludes warranties or rights that cannot legally be excluded under applicable consumer protection law.

19. Limitation of Liability

To the fullest extent permitted by applicable law, MoWeb Digital LLC and its owners, officers, contractors, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Website or products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless MoWeb Digital LLC and its affiliates, representatives, contractors, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful misuse of the Website, violation of these Terms, or infringement of third-party rights.

This provision does not apply where prohibited by applicable consumer law.

21. Privacy

Your use of the Website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and disclose personal information.

By using the Website, you acknowledge that you have had the opportunity to review the Privacy Policy.

22. Changes to the Website and Products

We may modify the Website, its content, products, features, or services at any time.

We may also update product editions, file formats, designs, descriptions, prices, or availability.

Where you have already completed a valid purchase, changes will not remove rights already granted to you except where necessary for legal, security, or technical reasons and permitted by applicable law.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, business operations, legal requirements, technology, or Website functionality.

When we update these Terms, we will revise the “Last updated” date at the top of this page.

The version published on the Website at the time of your use or transaction will apply to that use or transaction, subject to applicable law.

24. Termination

We may suspend or terminate your access to certain Website features where we reasonably believe you have:

• Violated these Terms

• Engaged in fraudulent activity

• Attempted unauthorized access

• Misused digital products

• Threatened Website security

• Violated applicable law

Termination does not affect rights or obligations that arose before termination.

25. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived under applicable law.

26. Disputes

Before initiating formal legal proceedings, we encourage you to contact us at support@calebnorven.com so that we can attempt to resolve the issue directly.

Where a dispute cannot be resolved informally, it will be handled in accordance with applicable law and the governing law provisions of these Terms.

Nothing in these Terms limits any right you may have to bring a claim in a forum that applicable consumer law requires to remain available to you.

27. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

28. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

29. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any additional terms presented at checkout, constitute the agreement between you and us regarding your use of the Website and purchases made directly through it.

30. Contact Information

If you have questions regarding these Terms, please contact: